SkillAEO Terms of Service

Effective date: August 17, 2026

These Terms govern use of SkillAEO. “SkillAEO,” “we,” and “us” refer to the service operator reachable at support@skillaeo.com. The public repository does not identify a separate incorporated legal entity or verified registered jurisdiction, so these Terms do not invent one. Mandatory law that applies to you remains applicable.

Service scope

The limited anonymous audit can be used without an account. An account is required for private history, paid reports, saved Skills Packs, billing, and account settings. SkillAEO may analyze publicly accessible webpages, request model responses through providers, show recorded evidence, and generate drafts and recommendations.

Observed results are point-in-time samples. Provider access, models, retrieval, answers, citations, and public webpages can change. SkillAEO does not guarantee a ranking, citation, recommendation, traffic result, or error-free service.

llms.txt and SkillAEO's agent.json output are experimental and optional drafts. They are not universal standards, authorization mechanisms, or guaranteed ranking inputs. Review all generated content, links, claims, structured data, and crawler rules before publishing.

Accounts and teams

You must provide accurate account information, protect credentials, and be responsible for activity under your account. Do not share personal credentials. An organization or agency may use an account only for team members and client domains it is authorized to manage; the account holder remains responsible for permissions, lawful instructions, and client data.

Public-page analysis and prohibited conduct

You may submit your own site, an authorized client site, or other publicly accessible webpages for non-intrusive comparison or research where lawful. You must not:

• do not bypass authentication, paywalls, access controls, or robots restrictions;
• probe private networks, exploit vulnerabilities, attack, overload, or disrupt a site;
• submit secrets, private customer data, health data, payment-card data, or other sensitive material in prompts;
• evade quotas, create accounts to avoid limits, impersonate others, or use results deceptively;
• infringe rights or use the service unlawfully.

Plans, quotas, and payments

The current Pricing page is the product source for available plan prices, model coverage, report allowances, history windows, exports, and Skills Pack access. Checkout and server-side permissions use the same current plan catalog. Availability can depend on configured payment providers and capacity.

Subscriptions renew according to the checkout terms until cancelled. Taxes may apply. A downgrade or cancellation normally affects future service; unused quota does not become cash or automatically roll over unless the checkout terms say otherwise.

Refunds and service failures

Except where law requires otherwise, delivered one-time digital outputs are non-refundable. Subscription charges are generally non-refundable for a used billing period. If a confirmed service fault prevents delivery of a paid report or duplicates a charge, contact support with the transaction and report identifiers; we may restore quota, rerun the report, provide a credit, or refund the affected charge as appropriate. Provider failures must not be presented as a successful brand-absence result.

Your data and generated output

You retain rights in content you submit. You authorize SkillAEO and its processors to handle it only as needed to provide, secure, and support the service. You may use generated reports and drafts for lawful internal or client work, but you are responsible for human review and publication decisions. See Privacy Policy, Methodology, and Subprocessors.

Availability, changes, and third parties

The service is provided “as is” and “as available.” We may correct, change, suspend, or retire features and plans. Material paid-plan changes will be communicated where practical. Third-party providers operate under their own terms and can change or fail independently.

Suspension and termination

We may limit or suspend access for security, abuse, non-payment, legal requirements, or material breach. You may cancel a subscription and request account deletion. Certain payment, fraud-prevention, backup, dispute, and legal records may be retained as explained in the Privacy Policy.

Liability

To the extent permitted by applicable law, SkillAEO is not liable for indirect or consequential loss, lost profits, lost data, third-party model behavior, or decisions made without reviewing the underlying evidence. Nothing in these Terms excludes rights or liability that cannot legally be excluded.

Contact and disputes

Contact support@skillaeo.com first so we can try to resolve a concern. These Terms do not impose a fictional governing law, arbitration venue, or company identity. Applicable mandatory law and a competent forum determine unresolved disputes.